Legal information

Terms, consumer rights, returns, and the legal framework governing purchases from Officesupply in Australia. Please read these terms before placing orders.

  • ABN: 53 764 291 114
  • Trading as: Officesupply — office supplies Australia
  • Registered office: Apartment 3, 18 Macquarie Road, Mosman NSW 2088
Legal overview image

Australian Consumer Law & your rights

Officesupply complies with the Australian Consumer Law (ACL). Consumers have guarantees including acceptable quality, fitness for purpose, and that goods match descriptions. These guarantees are in addition to any express warranties we may offer.

  • Faulty items: repair, replacement or refund as required by the ACL.
  • Change of mind returns are subject to our returns policy and may incur restocking fees.
  • Business customers: some ACL guarantees differ for business-to-business transactions; check the relevant clause below.
Quick rights
Faulty itemsRepair/Replace/Refund
Change of mindSubject to returns policy
WarrantySee product page
Consumer rights illustration

Terms of sale

These terms govern purchase agreements between Officesupply and customers. By placing an order you accept these terms.

Prices are shown in AUD and include GST where applicable. We reserve the right to correct pricing errors. Invoices for business accounts can be issued on request once an account is approved.

Risk in goods transfers to the purchaser once goods are delivered to the carrier or pick-up location. Delivery estimates are indicative and not guaranteed unless stated.

Faulty goods are handled per ACL. For non-fault returns (change of mind) notify us within 14 days; the item must be unused, in original condition and packaging. Return shipping may apply.

Privacy, data & cookies

We collect and process personal data to fulfil orders and provide services. For full details see our Privacy Policy, including rights to access, correction, and complaint mechanisms under Australian privacy law.

Read the full Privacy Policy

Data protection contact

Intellectual property & content

All content on this site, including images, logos and product descriptions, is owned or licensed by Officesupply. You may not reproduce content without prior written permission. Report IP concerns via our contact page.

Intellectual property
Trademarks

Officesupply and the Officesupply logo are trademarks. Other product names may be trademarks of their respective owners.

Governing law & dispute resolution

These terms are governed by the laws of New South Wales, Australia. If a dispute arises, contact us first for internal resolution. Consumers may also access free external dispute resolution or pursue remedies under the ACL.

Registered businessOfficesupply
ABN53 764 291 114
AddressApartment 3, 18 Macquarie Road, Mosman NSW 2088
Phone+ (61) 43 874-92-05
EmailOfficesupply@outlook.com

For unresolved matters, consumers can contact the Australian Competition and Consumer Commission (ACCC) or NSW Fair Trading.

Start a complaint

Accessibility & updates

We aim to make our site accessible. If you encounter accessibility issues, please contact us and we will provide alternative formats. These legal terms may be updated; the latest version is published on this page with the effective date noted below.

Last updated: 01 Jan 2026